🔁 4. RETURN & REFUND POLICY

(Aligned with your existing business model)

Return Eligibility

• Returns accepted within 5–7 days of delivery
• Product must be unused, unwashed, and with original tags

Non-Returnable Items

• Innerwear / lingerie (for hygiene reasons)
• Sale or clearance products (if specified)

Refund Policy

• No monetary refund
• Refund issued as Credit Note / Wallet Balance
• Shipping charges ₹250 deducted

Return Process

1. Contact support with order details
2. Pickup arranged (if eligible)
3. Quality check after receiving product
4. Credit issued within 3–5 days